Showing posts with label hosting. Show all posts
Showing posts with label hosting. Show all posts

Five Ways to Avoid Business Travel Expenses In 2009


Novell has canceled BrainShare. Apple is ending appearances at MacWorld. And thousands of businesses continue to cut their travel budgets for 2009.

I've got some unconventional advice for you: Stay on the road in 2009, and make sure you're meeting face-to-face with your best business prospects and sales leads. I plan to be on the road at least 40 to 50 percent of the time in 2009.

But on the other hand, our business continues to embrace a range of online technologies that drive conversation and collaboration with employees, customers and partners. Here are five options that can enable your business to save money and cut travel costs in 2009.

1. Hosted TelePresence: Yes, TelePresence (next-generation video conferencing) is a great way to drive communications. But building out TelePresence studios (they resemble executive boardrooms for the digital age) can cost $300,000 or more. Lower-end TelePresence solutions can cost about $12,000 and prices continue to fall.

Still, you can avoid the capital costs entirely by embracing hosted TelePresence. Much in the way that some on-premise applications are shifting into the cloud and SaaS (software as a service) model, TelePresence is gaining momentum in a hosted or pay-per-use model.

Take a look at AT&T's work with Cisco Systems, as well as Cisco's efforts to develop Public Rooms TelePresence. Over time, you will see more and more hotels, airports and public gathering places offering TelePresence rooms that you rent by the hour. And increasingly, the back-end services will involve hosted VoIP mixed with TelePresence.

2. Skype: An oldie but a goodie. Although eBay hasn't managed to monitize or fully profit from its Skype acquisition, the Skype platform continues to deliver big cost savings to my own business.

During a recent trip to Australia, I used Skype to make free VoIP calls to friends, family and my business partner in New England. The call quality made it sound as if all participants were down the hall from one another.

However, here's the challenge: To make free skype calls with your fellow employees, your peers also need have Skype accounts. Otherwise, you need to pay to "dial" from Skype to employees' traditional phones. At our business, Skype is a mandatory, cost-saving tool. And we find we communicate with many of our clients in Europe, India and Australia using the Skype platform.

3.WebEx: In February 2007 I visited Cisco Systems for an IT channel briefing. When we got on the subject of Unified Communications, I told Cisco they needed a stronger applications story to help show the power of Unified Communications. "You need an application like WebEx," were my exact words.

Two weeks later -- and by pure coincidence -- Cisco acquired WebEx. Clearly, I believed in WebEx for online meetings and Web conferences even before Cisco opened its wallet.

4. FreeConference.com: A great way to organize free conference calls with internal users or external sources. Many businesses spend thousands of dollars on conference bridges and other group-oriented phone conferences. But Free Conferences pushes the cost out to each dialer. And that cost is typically covered by each dialer's existing long-distance plan.

5. Be A Guest: Before you register for an event, conference or trade show, check in with the conference host to see if they need guest speakers for panels and breakout sessions. Then, see if those event hosts will pick up some -- or all -- of your travel costs.

If you're a dynanic speaker with unique views to share, some conference hosts will tap their own travel budgets to cover your trip expenses. But, pick your spots wisely. Plenty of conferences aren't worth your time, and many conferences will face light attendence in 2009.
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Can You Reach Your IT Manager On Thanksgiving?


As Thanksgiving approaches on November 27, many U.S. companies are heading into an extended four-day holiday weekend.

If you're an executive or CIO ask yourself the following question: If your web servers, databases or network infrastructure failed over the holiday weekend who would you call for help?

Despite the proliferation of smart phones and ubiquitous network services, many IT staff members are impossible to reach over holiday weekends.

And commuting into the office for an IT or network emergency is the last thing most employees have in mind when they sit down for Thanksgiving turkey.

Secure, Safe and Sound
On the other hand, I will rest easy this holiday weekend because our company depends on multiple managed service providers (MSPs) -- a group of companies that remotely monitor, manage and troubleshoot our Web servers, databases and network systems.

In most scenarios, our MSPs mitigate an IT or network issue before it becomes a major problem. We pay a flat monthly fee to our Web host and MSPs for those proactive services.

As a result, my business partner and I will relax with our respective families this holiday weekend -- even as thousands of readers across the world continue to visit our corporate and media Web sites.

Through our MSP relationships we've purchased peace of mind -- which is actually priceless.
You have read this article Chief Information Officer / corporate IT / hosting / managed services / network management / SMB / technical support / Web host with the title hosting. You can bookmark this page URL https://apfurtado.blogspot.com/2008/11/can-you-reach-your-it-manager-on.html. Thanks!

Unified Communications: An Entrepreneur's Best Friend


I'm in Orlando, Fla., this week "on vacation." As a small business owner, I can't afford to fully unplug from my business. Sure, managed service providers keep my company running even when I'm focused on family time. However, I still need a mix of unified communications and mobile technologies to really keep the business optimized.

Here are three key technologies that can give me -- and my customers -- peace of mind while I'm (mostly) unplugged from my business.

1. iPhone 3G: I wasn't a big fan of my iPhone 3G when I initially purchased it. Dropped connections seemed quite common during the first few weeks with the device. But the iPhone 3G has proven to be a great device for my business travel. I can monitor our company Web sites, Internet traffic patterns, reader loyalty, reader comments and more from the iPhone's browser.

My family cringes when I open a laptop during vacations. But smart phones can let you quickly check in with your online business operations during long waits in amusement park lines or during other natural "breaks" in the action.

This week, my laptop hasn't escaped from my travel bag. And I'm typing this blog from a multi-user terminal at the hotel. Thanks to Web 2.0, most of the applications I need to access live up in a cloud rather than down on my laptop.

2. Managed Services: Our company Web sites serve thousands of readers worldwide each day. I don't have time to manage those systems during vacation. Nor do I want to worry about optimizing their performance, keeping systems patched, and safeguarding everything from probing eyes.

Our managed service provider hosts everything for us; automates system patch updates to our database, application server and content management systems; and backs up all of our systems daily as part of a fixed monthly fee.

We know exactly how much our managed Web services are going to cost every month, and we don't get distracted managing system optimization efforts. We leave that to the experts.

3. 'Follow Me' Unified Communications: I must admit, I'm not using this service yet. But I need "follow me" unified communications to make sure urgent calls and inquiries are routed automatically to me. Customers with urgent needs don't care if you're asleep or on vacation.

For urgent matters they want rapid response. I've adjusted my voicemail to let customers know I'm on vacation. But some sort of follow-me service -- routing urgent calls right to my iPhone or my current location -- is a natural next step for my next vacation.

And that reminds me: It's time to get back to vacation.
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